Sutters Creek is committed to respecting and protecting your privacy and security online. Sutters Creek recognizes privacy and security as being a concern for most individuals accessing the Internet. While we’ve structured our web sites so that, in general, you can visit us on the Web without identifying yourself or revealing any personal information, you may be required to provide personal information to access certain secured and detailed information.

 

This privacy statement outlines our personal information handling practices. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Sutters Creek Sutters Creek provides this Privacy Statement to make you aware of our privacy policy, practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage at www.sutterscreek.com and at the bottom of every web page or every website owned and or operated by Sutters Creek.

 

Finally, by using our web site, you consent to the collection and use of your personal information by Sutters Creek as set forth in the privacy statement currently in effect. Sutters Creek reserves the right to change the policy from time to time in accordance with the legal requirements. If Sutters Creek does decide to change its policy on privacy, such changes will be posted on this web site. Thus, we recommend checking back periodically to ensure that you have the most current policy.

 

About Our E­mail Publications and Subscription Management

 

All e­mail publications from Sutters Creek websites include an unsubscribe link, or an option for a subscriber to modify their subscription preferences, including suspend or unsubscribe from a particular subscription. We use Domain Keys to validate our dedicated servers outgoing e­mail. All 'sent from' addresses are working and monitored for prompt customer support. We honor all unsubscribe requests.

 

What Personal Information Do We Collect?

 

On some Sutters Creek web sites or pages, you can donate, and register to receive materials. Sutters Creek may collect personally identifiable information, including name, title, company, address, e­mail address, phone numbers, date of birth, transaction, and credit card information if applicable. We do not require this information to obtain access to any part of our public site, but may require it if you wish to make a donation or otherwise register for additional information or access.

 

In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and more detailed contact preferences. There may be some electronic newsletters that record anonymous data about articles you have expressed interest in. Some site web pages use cookies, which is a common data analysis technique.

 

In addition, our web server storage logs can collect the domain names of visitors to our Web sites. This information is aggregated to measure number of visits, average time spent on a company owned Web site, pages viewed, etc. We use this information to measure the use of our sites and to improve the content of our sites, such as through customization.

 

Who is Collecting the Personal Information?

 

When you are on a Sutters Creek site and are asked for personal information, you are sharing that information with Sutters Creek. Additionally, if you purchase services or products from Sutters Creek, your personal information may be collected by a third party company working with Sutters Creek. Sutters Creek may also contract with third party companies to perform services for Sutters Creek on its Web site that require these companies to collect personal information (e.g. hosting a Web site promotion or survey). The Sutters Creek Web site may contain various links to third party Websites. These sites may provide additional information, goods, services and/or promotions. It should be understood that these sites are owned and operated independently of Sutters Creek, and have their own separate privacy and data collection practices. Please be aware that these third party Websites are not covered under this Privacy Statement. Instead, any information you provide to these Websites will be governed under the terms of their privacy policy, if any. As a result, Sutters Creek has no responsibility or liability whatsoever for the independent actions or policies of these independent sites, and is not responsible for the content or privacy practices of such sites.

 

How Do We Use the Information We Get?

 

Sutters Creek uses your information to better understand your needs to provide you with personalized and customized service. With respect to transactions, Sutters Creek’s goal in collecting personal information is to facilitate and to enable us to contact you only as necessary to communicate our organizational messages. Providing such information when submitting contact or donation forms is required. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our web sites for you, which includes interactive communications, and other services.

 

The Sutters Creek site may also contain optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build a better organization. We may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. Taking part in any of these segments is always optional. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact.

 

Finally, Sutters Creek can conduct research on our users’ demographics, interests, and behavior based on the information provided to us when you are making a donation, subscribing to further communications, and from surveys and our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis so as to prevent identification of personal information relating to any one individual. Who Can statistical analysis purposes and then the data is removed from the system. That is the case of many of our support and information sharing pages and forums. Denial of a traffic log cookie should not prevent you from using one of these sites. You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies.

 

Please refer to your browsers help documentation for information on managing cookies on your computer. Sutters Creek wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us. This practice is strictly enforced. We value the relationships we have with our supporters, so Sutters Creek works to continuously improve the company web experience and personal data privacy policy and practices.

 

What Choices Do I Have Regarding Collection, Use and Distribution of My Information?

 

Sutters Creek will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. Your permission is always secured first before we ever share your information with third parties that are not acting on our behalf but are governed by our privacy policy. As previously stated in “Who Can We Share the Personal Information With?”, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honor such requests. For example, Sutters Creek or its business partners may, from time to time, send you e­mail or direct mail regarding our organization. If you do not want to receive such information, simply tell us when you give us your personal information, or follow the directions contained on it to remove your name from our mailing list. Occasionally these promotion related e­mail messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests. If you ever have questions regarding an e­mail you receive from Sutters Creek or one our business partners, or want to be removed from a mailing list, please contact us.

 

What Security Measures are Used by Sutters Creek?

 

We protect the personal information you share with us. For example, if you make an online purchase with us through use of a credit card, we encrypt your credit card number. As a result, access to your personal information is limited to people who need it to do their job. Authorized third party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so. However, it should be understood that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Sutters Creek cannot ensure or warrant the security of any information you transmit to us or from our Web site, and therefore you use our site at your own risk. Once we receive your transmission, we use our best effort to ensure its security on our systems.

 

How do I Access, Determine the Accuracy of, and Correct My Information?

 

Sutters Creek strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to eventually provide you with online access to your registration data so that you may view, update or correct your information at the Sutters Creek site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. However, we need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or email address. If you would like to review, correct or change any personal information you have provided, or remove your name from our mailing list, please contact us by clicking here. Please specify whether you want to be removed from just one or all e­mail newsletters owned or produced by Sutters Creek

 

What Steps Has Sutters Creek Taken to Provide Children’s Privacy Protection?

 

Sutters Creek takes special care to protect the privacy needs of children under the age of 13 and encourages parents to be an active participant in their child’s online activities and interests. We abide by the Children’s Online Privacy Protection Act (COPPA) requirements. In addition, Sutters Creek does not seek to collect information about children under the age of 13. No information should be submitted to or posted on this Web site by users under 13 years of age. If a child under the age of 13 submits personal information to this Web site, we delete the information as soon as we discover the source of the submission and do not use it for any other purpose. Sutters Creek encourages parents to take an active role in their children’s use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet. We also recommend to parents a few tips to help make a child’s online experience safer, including to teach kids never to give personal information, unless supervised by a parent or responsible adult, to know the sites your kids are visiting and which sites are appropriate, and to look for Web site privacy policies to know how your child’s information is treated.

 

What If I Have Additional Questions or Comments?

 

Questions regarding this policy should be directed by U.S. mail at:

 

Sutters Creek

Privacy Compliance Officer

Privacy Policy